Star Line Specialized Hospital ("we," "us," "our," or "the Hospital") is committed to protecting the privacy, confidentiality, and security of your personal and medical information.

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1. Definitions

• Website: https://www.starlinehospital.com.bd
• Apps: Mobile and Web Applications
• Services: Healthcare and Diagnostic Services
• Personal Data: Information identifying an individual
• Sensitive Data: Medical and Health Records

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2. Information We Collect

2.1 Personal Information

• Full Name
• Gender, Age, Date of Birth
• Phone Number
• Email Address
• Address
• National ID / Passport

2.2 Medical Information

• Medical History
• Diagnostic Reports
• Prescriptions
• Test Results
• Treatment Records

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3. How We Collect Data

• Website Forms
• Mobile Applications
• Hospital Registration Desk
• Telemedicine Platforms
• Call Centers

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4. Purpose of Data Processing

• Patient Registration
• Medical Treatment & Care
• Appointment Scheduling
• Billing & Payment Processing
• Service Improvement
• Legal Compliance

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5. Confidentiality of Medical Information

Your medical information shall not be disclosed without your explicit consent except where required by law.

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6. Data Sharing & Disclosure

• Authorized Medical Professionals
• Diagnostic Laboratories
• Insurance Providers
• Government Authorities
• Technology Service Providers

We do not sell, trade, or rent your personal information.

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7. Data Retention Policy

Personal and medical data may be retained for up to 2 years or longer if required by applicable laws and regulations.

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8. Data Security Measures

• SSL Encryption
• Secure Servers
• Access Control
• Audit Logging
• Medical Database Security

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9. Patient Rights

• Access Personal Records
• Request Corrections
• Request Deletion (where legally permitted)
• Withdraw Consent
• Restrict Processing

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10. Contact Details